MBS039: The Importance of Knowing Your Customer Lifecycle

Hiya, it's Claire Spalding from My Brand Story.

We are always focusing on finding 'new customers', all of our marketing efforts are directed that way but what about our loyalists?! You can't forget about them. They already know and love your brand, you need to nurture them, and they, in turn, will become your biggest advocates. Watch now to see your customer lifecycle and how to tap into opportunities!

Stay true to your journey and brand story as what you have to offer, no one else does - remember that!

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